CONTACT US

VIGO MARITIME MUTUAL INSURANCE COMPANY 

Telephone: +34 986 43 29 33

Fax: 986 43 70 47

mutuadevigo@mutuadevigo.es

UNDERWRITING AND CLAIMS DEPARTMENT  

Ángel Táboas

angel@mutuadevigo.es

Telephone: +34 670410033

 

FINANCE AND ADMINISTRATION DEPARTMENT

Joëlle Fernández

joelle@mutuadevigo.es

Telephone: +34 608089135

MUTUA DE VIGO

LOCATION

Puerto Pesquero Berbés
Edificio Virxe do Carme s/n, 1º izqda
C.P. 36202, Vigo (Pontevedra)

MEMBER SERVICES

Our Mutualista Customer Service goes beyond the mere receiving and processing of queries and applications. At Sociedad de Seguros Mutuos Marítimos de Vigo we work to identify and resolve the needs of our members in a quick and personalised way, offering the best service to our clients. For this reason, the Mutual Society provides various channels for making different queries and procedures related to the services it offers.

If you have not received a satisfactory solution to your query or problem through any of these channels, you can lodge a formal complaint with the bank’s Customer Ombudsman.

The maximum period for the resolution of Complaints and Claims, according to Order ECO 734/2004 of 11 March, is two months from the date it is received by the Customer Service Department or Customer Ombudsman; after this time, if your incident has not been resolved or you are not satisfied with its resolution, you may contact:

SERVICIO DE RECLAMACIONES DE LA D.G.S.F.P
Paseo de la Castellana, 44
28046 Madrid

CONTACT US

TELEPHONE

986 43 29 33

Email

mutuadevigo@mutuadevigo.es

ADRESS

Puerto Pesquero Berbés
Edificio Virxe do Carme s/n, 1º izq
36202, Vigo (Pontevedra)

Nuevo campo

LEGAL NOTICE

We inform you that the personal data you provide will be processed by SOCIEDAD DE SEGUROS MUTUOS MUTUOS MARÍTIMOS DE VIGO as the party responsible for this website. The purpose of collecting and processing the personal data we request is to maintain commercial contact with you and to send you the required information or to formalise our contractual relationship..

By ticking the acceptance box, you are giving your legitimate consent for your data to be processed in accordance with the purposes described in the  PRIVACY POLICY.

We will not disclose or pass on your data to third parties for commercial or advertising purposes. If we have to share your data with third parties for purely operational reasons, we will inform you promptly and transparently by e-mail.
Failure to enter the personal data that appear on the form as obligatory may result in us not being able to deal with your request. You may exercise your rights of information, access, rectification, limitation, portability and deletion of your data at mutuadevigo@mutuadevigo.es

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